Thank you for choosing BloomSkills, an online learning platform dedicated to helping you grow your skills and knowledge. Please read our refund policy carefully before making a purchase.
1. Digital Product Policy
All courses, materials, and resources offered on BloomSkills are digital products delivered online. Because digital content is accessible immediately after purchase, refunds are limited and subject to the conditions outlined below.
2. Eligibility for Refund
You may request a refund if:
- The request is made within 7 days of the original purchase date.
- You have completed less than 20% of the course content.
- The course was not purchased during a final sale, promotional discount, or special offer (unless otherwise stated).
Refund requests submitted after 7 days from the purchase date will not be eligible.
3. Non-Refundable Items
Refunds will not be granted in the following cases:
- If more than 20% of the course has been accessed or completed.
- Downloadable materials have been accessed or downloaded.
- The purchase was made during a non-refundable promotion.
- Failure to complete the course.
- Change of mind after accessing substantial content.
4. Technical Issues
If you experience technical difficulties accessing your course, please contact our support team before requesting a refund. We will make reasonable efforts to resolve any access issues promptly.
5. How to Request a Refund
To request a refund, please contact us at:
Email: [support@bloomskills.com]
Include:
- Your full name
- Order number
- Course name
- Reason for refund request
We aim to review refund requests within 5–7 business days.
6. Processing of Refunds
If approved:
- Refunds will be issued to the original payment method.
- Processing time may vary depending on your bank or payment provider (typically 5–10 business days).
7. Policy Updates
BloomSkills reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.
If you’d like, I can also draft:
- A stricter no-refund version
- A 14-day money-back guarantee version (more customer-friendly)
- Terms & Conditions
- Privacy Policy
- Cancellation policy for subscriptions (if you plan to offer memberships)
